How to overcome the crushing inertia of reality in four steps: step 1
Posted: July 6th, 2009 | Author: Joaquín Bañez | Filed under: Uncategorized | Tags: change, change management, change resistance, cultural change, leading change, organizational inertia | 2 Comments »
When a customer hires a company like mine to outsource their IT department, they always come with a question or a problem that needs fixing, and rarely asks to help keeping things exactly as they are alleging their organization and processes work perfectly. After all, almost every organization has pain points, and allmost all managers and leaders are trying to improve their organizations. ..